By Sophie Norris
A delivery driver was caught on camera lobbing boxes containing £450 worth of antiques down a 15ft flight of concrete steps.
CCTV footage shows two boxes reportedly containing fragile porcelain and china items being carelessly tossed out of the van and bouncing down stairs last week.
But when the Yodel courier is caught out by the furious buyer Patrick Duffy he starts carefully piling the packages at the top of the steps before carrying them down.
The driver’s employer Yodel says it has apologised to Patrick and has taken ‘appropriate action’ following the incident.
Patrick, from Bradford in West Yorkshire, said: “I’d spent about £450 on antiques from eBay.
“It was absolutely disgusting. I watched as he took the boxes out of the back and threw them down the flight of 12 stairs without any care.
“They were china and porcelain ornaments and they are very fragile.
“I’m a live-in caretaker for a block of flats and was working on a garden nearby when I saw the van pull up and the man start throwing the packages.
“I shouted at him and ran over to check the boxes at the bottom of the steps. I was worried that the antiques I’d bought were going to be all smashed.
“I got the impression he knew straight away what he’d done when I shouted him to stop. The only reason he stopped throwing them was because he saw me.
“He just said ‘open them and if there’s any damage I’ll take them back.’ I refused to let him take anything back and instead contacted Yodel myself.”
Patrick had been working in a nearby garden on the afternoon of June 12 when he saw the delivery van pull up.
The 68-year-old was horrified when he saw his packages being thrown down the stairs and ran to check on them.
The caretaker had decided to rent a cabinet of his friend’s antique store in Bingley, West Yorks, and feared his items could have been destroyed in seconds.
One of the items, an antique coal shuttle that he had paid £15 for and planned to refurbish, was shattered across the top.
Patrick now fears some of the more expensive, irreplaceable items he orders could be damaged in the future.
Patrick said: “A friend of mine has opened an antique shop and I’d decided to rent a cabinet from him to make some money.
“One thing was damaged but fortunately it wasn’t one of the more expensive items I’d bought, it could have been worse.
“The driver admitted he knew he shouldn’t have been doing it and it could have caused much more damage.
“Yodel called to apologise and say that he would not be working for them again.”
A Yodel spokesperson said: “We have contacted Mr Duffy to apologise and offered a gift voucher as a gesture of goodwill.
“The safe delivery of parcels is our absolute priority and we are disappointed to see this driver breaking our strict protocols.
“This behaviour clearly does not meet the high standards we expect from our colleagues and appropriate action has been taken.”
WHAT THE PARCELS CONTAINED
Two silver salt dishes
One silver pepper pot
Two Beswick China horse figures
One Chinese bronze urn
One Royal Doulton water jug
One porcelain and bronze urn
One coal scuttle